iCube+ +interaction +integration +innovation

 

Reason why iCube+:

Today's world, where the flow of information between internal and external users must be as quick possibile, “Unified Messaging iCube+” solutions is the right answer for all those companies that identify the process of communication as real competitive advantage for the development of its business.

iCube+ provides tools for an interactive communication between company, customers, employees and suppliers, integrating in automatic way all the actors of the company's value generation process, implementing a real innovation in communication processes.

The use of integrated solutions for communication and multi-channel management in a company is a way to manage the complexity and gets important organisational and economic benefits:

  • Increase of Corporate Communications
  • Reduction of communication costs
  • Unification of the communication channels
  • Concentration of communications
  • Availability of notifications "for everyone", "everywhere", "any time"
  • Reduction of paper documents
  • Reduction costs of integration and archiving of documents
  • Ease of monitoring and traceability of the documents
  • Elimination redundant and duplicate communication systems
  • Greater capacity for communication
  • Increase productivity
  • Increase CRM capability
  • Simplification of business processes
  • Greater control on the communication flows
  • Safety in the treatment of data
  • Integration with management applications
  • Maximising ROI using the existing instruments
  • Best service to customers and, more generally, to the various players in firms

Economic benefits:

With the adoption of a Unified Messaging system:

  • The savings in terms of current costs may reach almost 50%
  • The period of return on investment (ROI) varies from 6 to a maximum of 15 months
  • The average cost for the treatment manual strikes of 75%.

Simplicity and directness:

usable by any e-mail client application.

Flexibility and scalability:

Allows archiving of all corporate communications integrating as well the capability to use protocol and delegation.

Stability:

Used by important national and international companies. iCube+, born from the experience of Columbus S.r.l., with more than 15 years active in systems of integrated communication, has joined on2006 the CON.NEXO Group.

Efficiency:

communication management time is up to 80% quicker

Warranty:

24 Hours on 24, 365 days a year

Security:

It is operating at Colt Telecom, primary European company active in the connectivity and data center services (www.colt.net).

Respect for the environment:

Being a service that allows a significant saving in terms of paper and reducing the needs of transportation, iCube+ is definitely an application caring for the environment.

And also:

  • All the data and messages available on "glance"
  • All the messages accessible "Out of Office"
  • Training  is not required– Email user interface for e-mail, fax, Voice, SMS...
  • Messages and data centralized: all the corporate communications on a single server<
  • Each division, the group companies, shop, etc., on different locations, unifies the communications and makes it available "everywhere are".
  • High level of availability and configuration "Fault-tolerance"  to ensure the continuity
  • Available by research on all the messages regardless of format and from the media
  • Communication protocols
  • All communications can be tracked
  • Console for Administrator for the monitoring and the allocation of the rules of use customizable at the level of each user
  • Voice Mail systems customizable.
 
Per lei i più evoluti servizi di messagistica unificata per tutti i canali di comunicazione

The only solution on the market incorporating all available sources of communication.