Reason why iCube+:
Today's world, where the flow of information between internal and external users must be as quick possibile, “Unified Messaging iCube+” solutions is the right answer for all those companies that identify the process of communication as real competitive advantage for the development of its business.
iCube+ provides tools for an interactive communication between company, customers, employees and suppliers, integrating in automatic way all the actors of the company's value generation process, implementing a real innovation in communication processes.
The use of integrated solutions for communication and multi-channel management in a company is a way to manage the complexity and gets important organisational and economic benefits:
- Increase of Corporate Communications
- Reduction of communication costs
- Unification of the communication channels
- Concentration of communications
- Availability of notifications "for everyone", "everywhere", "any time"
- Reduction of paper documents
- Reduction costs of integration and archiving of documents
- Ease of monitoring and traceability of the documents
- Elimination redundant and duplicate communication systems
- Greater capacity for communication
- Increase productivity
- Increase CRM capability
- Simplification of business processes
- Greater control on the communication flows
- Safety in the treatment of data
- Integration with management applications
- Maximising ROI using the existing instruments
- Best service to customers and, more generally, to the various players in firms
Economic benefits:
With the adoption of a Unified Messaging system:
- The savings in terms of current costs may reach almost 50%
- The period of return on investment (ROI) varies from 6 to a maximum of 15 months
- The average cost for the treatment manual strikes of 75%.
Simplicity and directness:
usable by any e-mail client application.
Flexibility and scalability:
Allows archiving of all corporate communications integrating as well the capability to use protocol and delegation.
Stability:
Used by important national and international companies. iCube+, born from the experience of Columbus S.r.l., with more than 15 years active in systems of integrated communication, has joined on2006 the CON.NEXO Group.
Efficiency:
communication management time is up to 80% quicker
Warranty:
24 Hours on 24, 365 days a year
Security:
It is operating at Colt Telecom, primary European company active in the connectivity and data center services (www.colt.net).
Respect for the environment:
Being a service that allows a significant saving in terms of paper and reducing the needs of transportation, iCube+ is definitely an application caring for the environment.
And also:
- All the data and messages available on "glance"
- All the messages accessible "Out of Office"
- Training is not required– Email user interface for e-mail, fax, Voice, SMS...
- Messages and data centralized: all the corporate communications on a single server<
- Each division, the group companies, shop, etc., on different locations, unifies the communications and makes it available "everywhere are".
- High level of availability and configuration "Fault-tolerance" to ensure the continuity
- Available by research on all the messages regardless of format and from the media
- Communication protocols
- All communications can be tracked
- Console for Administrator for the monitoring and the allocation of the rules of use customizable at the level of each user
- Voice Mail systems customizable.



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